Privacy Policy

Your Trust, Our Priority. Understanding How We Protect Your Data.

This Privacy Policy describes how EduStarship AI Tutor ("EduStarship", "we," "us," or "our") collects, uses, and discloses information, and what choices you have regarding that information. This policy applies to your access and use of the EduStarship AI Tutor website and services, including our AI tutoring platform (collectively, the "Services").

We are committed to protecting the privacy of our users, especially children. This policy is designed to comply with applicable Indian laws, including principles from the Digital Personal Data Protection Act, 2023 (DPDP Act).

Last Updated: [Date of Last Update, e.g., July 9, 2025]

1. Information We Collect

We collect information to provide and improve our Services to you and your child. This includes:

1.1. Information You Provide Directly:

  • Account Information: If you register, we collect your username, email, password (hashed), selected class level, preferred subject, and preferred language.
  • Guest Usage Information: If you use the Services as a guest, we generate a unique guest ID.
  • Contact Information: If you contact us via email or forms, we collect your name, email address, subject, and message.

1.2. Information We Collect Automatically (Usage Data):

  • Interaction Data: Your child's queries (text, voice input, if applicable), the AI's responses, chosen learning modes, and learning progress.
  • Technical Data: IP address, device type, browser type, operating system, and unique device identifiers.
  • Usage Metrics: Date and time of access, features used, pages viewed, time spent on pages, and referral URLs.
  • Session Data: A unique session ID is generated for each interaction session.

1.3. Information from Third-Party Services:

  • Google Analytics: We use Google Analytics to understand website usage. This service collects data about your interactions with our site but does so in an anonymized way where possible, and we do not link this data directly to personally identifiable information without your explicit consent.
  • Google Ads: We use Google Ads for advertising purposes, which may collect data to measure ad effectiveness and enable remarketing audiences.
  • Google Gemini API: Your queries are sent to Google's Generative AI API (Gemini) to generate responses. Google's use of this data is governed by their own privacy policy. We do not send personally identifiable information to the Gemini API.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain Services: To deliver the AI tutoring functionality, process your requests, and provide you access to your learning history.
  • Personalization: To tailor the AI's responses and learning experience based on your child's class, subject, language preference, and learning mode.
  • Service Improvement: To analyze usage patterns, identify areas for improvement, and develop new features for the platform.
  • Analytics & Performance: To understand how users interact with our Services, measure the effectiveness of our content, and improve user experience.
  • Security & Fraud Prevention: To protect our Services from unauthorized access, fraud, and other malicious activities.
  • Communication: To respond to your inquiries, provide support, and send important service-related notices.
  • Compliance: To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

  • With Service Providers: We use third-party service providers (like Google for Gemini API, analytics, and advertising services) to perform functions on our behalf. These providers are bound by confidentiality obligations and are only allowed to use your data for the specific purposes we instruct them.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of EduStarship, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your consent or at your direction.

We DO NOT share your child's personal data or learning interactions with third parties for marketing, advertising, or profiling purposes.

4. Children's Privacy

EduStarship AI Tutor is designed for CBSE students in Classes 6-12. Protecting the privacy of children is especially important to us.

  • Parental Consent: By allowing your child to use our Services, you consent to the collection and processing of their data as described in this Privacy Policy. We encourage parents to actively supervise their children's online activities.
  • No Direct Personal Information Collection from Children: We do not knowingly collect personal contact information (like full name, physical address, phone number) directly from children on the platform itself. We rely on the parent/guardian to provide accurate registration details.
  • Data Minimization: We strive to collect only the data necessary to provide and improve the educational service.

5. Your Rights & Choices

You have certain rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you or your child and request corrections to any inaccuracies.
  • Deletion: You can request the deletion of your account and associated personal data.
  • Withdraw Consent: You can withdraw your consent for the processing of your data. This may affect your ability to use certain Services.
  • Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at: info@edustarship.com. We will respond to your request in accordance with applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like local storage) to enhance your experience, analyze site usage, and support our marketing efforts. This includes:

  • Session Cookies: Essential for platform functionality (e.g., maintaining login status).
  • Analytics Cookies: Used by Google Analytics to gather anonymized data about how users interact with our website.
  • Advertising Cookies: Used by Google Ads for remarketing and conversion tracking.
  • First-Party vs. Third-Party Cookies: We primarily use first-party cookies for essential functionality. Third-party cookies may be used by Google services integrated into our site for analytics and advertising.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

7. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@edustarship.com